LPLucky PalmsCasino Hotel
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Hotel policies

Please read these guidelines before you arrive. They help keep your stay smooth and enjoyable for everyone.

Check-in & check-out

Check-in starts at 3 pm and check-out is by 11 am. Early arrivals may leave luggage with the front desk.

Identification

Please present photo ID at check-in. A card is held on arrival for incidentals.

Age requirement

Guests must be 21 or older to enter or play in the gaming areas. ID may be checked at any time.

Cancellations

Cancel free of charge up to 48 hours before arrival. After that, the first night is charged.

Responsible gaming

Play for entertainment only. Self-exclusion, deposit and time limits are available from any host. If gambling stops being fun, please speak to our staff or call a local support helpline.

Quiet hours

Quiet hours run from 10 pm to 7 am in all rooms and corridors.

Smoking

Smoking is not allowed in guest rooms. A sheltered smoking terrace is on the north side.

Spa & pool

The spa is for guests 16 and over. Younger guests may use the pool with an adult until 5 pm.

Pets

Well-behaved dogs are welcome in selected rooms for a small cleaning fee. Please ask when booking.

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